All packages come with a tracking number.
These tracking numbers sometimes do not update when they are sitting in a counties customs office and can sit there for a while.
Please be patient. I have no control over this.
Do not ask me to alter or pay for custom fees this is illegal for me to do this. It is your responsibility as the purchaser to pay these fees as per your country.
I live in Japan and as such ALL my packages are classed as international mail. My rates are extremely good for an international package. I give you the exact price I pay for shipping. It is determined by weight so the heavier the products / or the more products you purchase the price goes up.
Please allow 4-6 weeks for delivery. Most will arrive before hand but sometimes customs likes to hold onto the packages for a little while. Again I have no Control over this.
If you have pre-ordered an item and you have seen it has come in. If you do not receive a tracking number within a week please contact me.
PLEASE MAKE SURE YOUR ADDRESS IS CORRECT! If your item is returned or unable to be delivered due to incorrect mailing address you will need to re-order as I do not receive these back very often.
Business Hours are
Monday - Friday 9:00AM - 5:00PM Tokyo Time.
Please be aware that I am a full day ahead of the USA and 8-9 Hours ahead of the UK. If I do not respond straight away, I will get back to you as soon as possible.