ALL IN STOCK ORDERS STANDARD PROCESSING TIME IS 48 - 72 HOURS.

How to spend points

To turn points into a reward, you will need to log into your account on the website, then click on the launcher to open the rewards panel.

 

Next, click on All rewards.

 

If you don't have enough points to redeem, you'll see a progress bar on the right, next to the reward name.

 

📋 Note: All customers including those who earn points as a guest will need to create an account to redeem their points. 

 

If you do have enough points, there will be a Redeem button.

 

Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.

 

To redeem points on variable rewards, your customer will need to use the points slider to select the amount of point they would like to spend, then click Redeem:

 

You will also get an email with the coupon code for your records. The code will also be stored in your rewards panel under the Your Rewards section at the bottom.

 

📋 Note:
Once you have redeemed your points for a reward, the reward will remain in your account until you decide to use it on a purchase. Points are not automatically returned to customer's account if a reward is redeemed and not used.

 

Please email us if you have any further questions or issues redeeming your reward points.